Privacy Policy

Last updated: July 31, 2026

1. Introduction

TELVENO respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

2. Information We Collect

We may collect the following information:

  • Full name

Email address

  • Billing information

  • Device information

  • IP address

  • Order history

  • Payment confirmation details

Payment card information is processed securely by our payment providers and is not stored by TELVENO.

3. How We Use Your Information

We use your information to:

  • Process your orders

  • Deliver your eSIM services

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

4. Sharing Your Information

TELVENO does not sell your personal information.

We may share your information only with trusted service providers when necessary to:

  • Process payments

  • Deliver eSIM services

  • Provide technical support

  • Comply with applicable laws

5. Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse.

However, no method of online transmission is completely secure.

6. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You may disable cookies through your browser settings.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request a copy of your personal data

To exercise these rights, please contact us.

9. Third-Party Services

Our website may contain links to third-party websites.

TELVENO is not responsible for the privacy practices or content of those external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Any changes will be posted on this page with immediate effect.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

TELVENO

Website: telveno.com

Email: hello@telveno.com

WhatsApp: +223 72 30 45 86