Privacy Policy

1. Introduction

TELVENO LLC (“TELVENO”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

2. Who We Are

TELVENO LLC is a digital platform providing access to international eSIM services through licensed third-party telecommunications operators.

We do not operate telecommunications networks.

3. Information We Collect

We may collect the following data:

- Full name

- Email address

- Billing information

- Device information

- IP address

- Order history

- Payment confirmation details

Note: Payment card information is processed securely by third-party payment providers and is not stored by TELVENO.

4. How We Use Your Information

We use your data to:

- Process and manage your orders

- Deliver eSIM services

- Provide customer support

- Improve our website and services

- Prevent fraud and unauthorized transactions

- Comply with legal obligations

5. Legal Basis for Processing (GDPR)

Where applicable, we process your data based on:

- Contract performance (service delivery)

- Legal obligations

- Legitimate business interests

6. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties only when necessary:

- Payment processors

- eSIM service providers and telecom partners

- Technical service providers

These partners process your data only for service delivery purposes.

7. International Data Transfers

Your data may be processed outside your country, including in the United States and other jurisdictions.

We take appropriate safeguards to ensure your data remains protected.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal data only as long as necessary to:

- Provide services

- Comply with legal obligations

- Resolve disputes

10. Your Rights

Depending on your location, you may have the right to:

- Access your personal data

- Correct inaccurate data

- Request deletion

- Restrict or object to processing

- Request data portability

To exercise your rights, contact us at: hello@telveno.com

11. Cookies

Our website uses cookies to:

- Improve user experience

- Analyze traffic

- Remember preferences

You can disable cookies through your browser settings.

12. Third-Party Links

Our website may contain links to third-party websites.

TELVENO is not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page with immediate effect.

14. Contact Us

TELVENO LLC

Website: www.telveno.com

Email: hello@telveno.com

WhatsApp support:+1 (347) 718-1023